Returns & Exchanges

At Camp Chef, we stand behind our high-quality outdoor cooking equipment and offer a 30-day return window for items in new, unused condition. If you are not completely satisfied with your purchase, we are here to help you find the right gear for your home and patio.

Return Process

• 1.
  Initiate Your Return

  Visit our online return portal with your order number and email address to start the process and receive a return authorization.

• 2.
  Package Your Gear

  Carefully pack the items in their original packaging, ensuring all parts, manuals, and accessories are included to qualify for a full refund.

• 3.
  Ship It Back

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Inspection and Refund

  Once our warehouse team inspects the returned equipment, we will process your refund to the original payment method within 5-7 business days.